This page explains how personal data is handled when you visit 50crowns Casino, an independent information portal about the operator. We publish facts about games, bonuses, payment methods and terms; we are not the casino itself and we do not process player accounts, deposits or withdrawals.
Who We Are
This portal is run as an independent informational resource about 50crowns Casino. Our contact address is [email protected]. The operator – 50crowns – is a separate legal entity owned by TESSERA LIMITED S.R.L., registered in Costa Rica. Any questions about your casino account, transactions or game history must be directed to the operator at [email protected], not to this site.
What Data This Portal Collects
Server logs record your IP address, browser type, referring page and timestamp each time you load a page. Contact forms collect the email address and message text you submit. Cookies may store a session identifier or analytics token; our separate cookie policy lists each one. We collect no payment details, no identity documents and no account credentials – those belong to the operator's own systems.
Why We Collect It
Server logs help us diagnose technical faults and understand which pages readers find useful. Form submissions let us reply to your questions about the information we publish. Analytics cookies – where you consent to them – show us anonymised traffic patterns so we can improve navigation and content quality.
Legal Basis and Retention
We process server logs and form messages under legitimate interest: running an informational website requires basic diagnostic data and a contact channel. Logs are kept for 90 days, then automatically purged. Contact emails are retained for two years or until you ask us to delete them, whichever comes first. Analytics data is aggregated and anonymised within 26 months by the third-party provider.
Third-Party Services
We may use a third-party analytics platform to measure visitor numbers and page views. That service operates under its own privacy policy; we configure it to anonymise IP addresses and respect Do Not Track signals wherever the platform allows. We do not share your email address or contact messages with any third party except where required by law.
Your Rights
You may request a copy of any personal data we hold about you, ask us to correct inaccurate information, or request deletion of your contact messages and associated email address. Send such requests to [email protected]. We will respond within 30 days. These rights apply only to data held by this portal; for data held by the casino operator itself, contact [email protected] directly.
Security
Our hosting provider encrypts data in transit using TLS. Contact form submissions and server logs are stored on access-controlled servers in data centres that meet SOC 2 standards. We review access permissions quarterly and apply software security patches within 14 days of release. No system is entirely immune to breach, but we follow industry-standard practices to minimise risk.
Children
This site is intended solely for adults aged 18 and over (18+). We do not knowingly collect data from anyone under that age. If you believe we have inadvertently received information from a minor, notify us at [email protected] and we will delete it promptly.
Changes to This Policy
We may update this privacy policy to reflect new practices or legal requirements. The current version is always published at this URL; material changes will be signposted on the homepage for 30 days. Continued use of the site after an update constitutes acceptance of the revised policy.
Responsible Gambling
Gambling is entertainment, never an obligation. If you find it difficult to control your play, free confidential support is available through GamCare (National Gambling Helpline: 0808 8020 133, open 24/7) and BeGambleAware. You can self-exclude across all UK-licensed sites via GamStop, and install blocking software such as Gamban or BetBlocker to prevent access from your devices. For residential or online treatment programmes, contact Gordon Moody.
This page is published for information purposes only. We are not a casino operator, bookmaker or organiser of gambling activity. Access to this content is restricted to persons aged 18 and over (18+). For free, confidential support with gambling, visit BeGambleAware.org.